Using social media to build your business is all about having a dialogue. Traditional marketing approaches of talking 'at' people don't cut it. "Finding out where your customers are spending their time on the web and joining them in authentic, genuine exchanges that add value, is essential.
As a lot of companies are finding out, there is no exact science to social media. But a good business will have a well thought out strategy that utilises social media as one of the tools to grow their business.
Businesses need to show:
- Clarity and consistency with their messages
- Focus on having genuine and authentic conversations
- Reward and celebrate loyal customers
- Add value to the conversations, offering appropriate advice and expertise
- Deal with any negative commentary or issues raised, quickly and honestly
So contact Michael on 0414900030
http://michaelbeckersocialmediabusinessbooster.com.au
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